SURVAIFaults reach you ready to act on.
SURVAI answers your tenants when you cannot, or always. You only see the list.
Pilot: free until 31/12/2026, no card.
🔴 SURVAI, urgent: Flat 3, Helios Court
1. Kitchen – tap leaking → Plumber · High
From: Maria (+357 99 123456)
Request REQ-261027-2114. All details in your e-mail. 21:16
1. Kitchen – tap leaking → Plumber · High
From: Maria (+357 99 123456)
Request REQ-261027-2114. All details in your e-mail. 21:16
URGENTWork order REQ-261027-2114 · Flat 3, Helios Court
Reported byMaria (+357 99 123456)When it suitsany morning after 9, ring the bell
| # | Job | Trade | ||
|---|---|---|---|---|
| 1 | Kitchen – tap leaking | Plumber | High | ✓ Done |
| 2 | Balcony – door lock stuck | Locksmith | Medium | ✓ Done |
In their own words: «the tap in the kitchen is dripping since yesterday and the balcony door lock is stuck»
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Fewer phone calls
Tenants write on WhatsApp whenever they like. You read one list, when it suits you.
🗂️
Nothing gets lost
Every fault with photo, room, trade and date. When the owner asks, the answer is there.
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Urgent first
Water near electrics, a leak, a door that will not lock: an alert on your phone at once. The rest waits for Monday.
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You decide when it answers
Always, or only outside office hours. During office hours the tenant sees your own number.
✉️
Owners kept in the loop
Per property you choose: a copy to the owner always, urgent only, or never. Without writing a word yourself.
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Your tradespeople stay yours
Nothing is assigned without you. When you lack a trade, we find you a vetted professional.
Getting started, in 15 minutes
- Fill in your details.
- Enter your buildings and flats. On the page, or with Excel if there are many.
- Send each tenant their code. With their first message they are registered.