SURVAISend the problem the way you would tell a friend.
A photo, a voice note or two words on WhatsApp. SURVAI records it and passes it to the person in charge of your property.
Test number: first send «join thought-lost», once.
The kitchen tap has been dripping since yesterday21:14
✅ Noted:
1. Kitchen: tap dripping
Anything else? If that was all, press Done 👇21:14
1. Kitchen: tap dripping
Anything else? If that was all, press Done 👇21:14
↩ Done↩ Something else
Done21:15
Thank you 🙌 Request 2114 is registered. The agent (P. Andreou) will receive it. We will be in touch by tomorrow.21:16
Your request REQ-261027-2114 · Flat 3, Helios Court
| # | Job | Trade | |
|---|---|---|---|
| 1 | Kitchen – tap dripping | plumber | Medium |
When: any morning after 9 · Next: the agent arranges it and we keep you posted. To add something, just write to us on WhatsApp.
- Get your flat's code from your manager or owner. It looks like «SGBF-7K3Q».
- Send to SURVAI on WhatsApp: «SURVAI SGBF-7K3Q». Accept the terms with Yes. Once only: from then on SURVAI knows you and you simply write the problem, no code needed.
- Write or say the problem, one at a time. When you are done, press Done.
Already have your code?
Open WhatsApp, send «SURVAI» and your code, then the problem. That is all.
Common questions
Who sees what I send?
The person in charge of your property and, if you allow it, the professionals they choose. SURVAI tells you each time who receives it.
Can I correct something?
Yes, at any time. Press Change or write the correction. Anything you add after sending goes into the same request.
It is urgent. What do I do?
Say so. If there is danger (water at electrics, fire, gas) call 112 first.
How do I stop?
Write STOP. We delete your data within 48 hours.